I purchased a salon and am now admit of the salon facebook page. I need to update the p...

GetHuman-cookievs's customer service issue with Facebook from October 2018

2 views
 | 
175597 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-cookievs's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cookievs's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cookievs will want to follow the link below to head to their help center. We will check on GetHuman-cookievs later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cookievs may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cookievs's own words
I purchased a salon and am now admit of the salon facebook page. I need to update the page name to our new salon name - however it will not let me change it. This causes confusion to my clients.
GetHuman-cookievs did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cookievs fixed the problem
We are waiting for GetHuman-cookievs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-cookievs fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-cookievs
Oct 12th, 2018 - 3d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 175597 others
0 customers following this
Follow this issue to see how it gets fixed