I created an alternative Facebook account and tried to sign into it through messenger...

GetHuman1335743's customer service issue with Facebook from October 2018

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GetHuman1335743's next move: go to the Facebook help center.
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The issue in GetHuman1335743's own words
I created an alternative Facebook account and tried to sign into it through messenger, and now I am locked out of my messenger account (which I created without using Facebook, and just with my phone number). I tried creating a new personal account, but the two accounts which came up are not the ones which I was using. I really, really want to access my old messenger account.
GetHuman1335743 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1335743
Oct 12th, 2018 - 10d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 175579 others
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Timeline
GetHuman1335743 started working on this issue
Oct 12th 11:15pm