I need help plz this has not been fixed

GetHuman1320273's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman1320273's own words
Tried logging into my account but someone hacked it and changed my details ... My account been hacked and I want it bk plz sent loads messages to h but getting no reply or help frm u
No one is helpping me fix the problem I been hacked and want my account bk
I want my account bk it been hacked
I been on my account since **** never have I been hacked before so I’m asking u can u help*Me*Get my account bk plz
I’ve messaged u I tried all the steps that was given and still nothing have worked plz I want my account bk it been hacked
I have an issue with Facebook too
How GetHuman1320273 fixed the problem
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Facebook
Customer service issue
Reported by GetHuman1320273
Oct 12th, 2018 - 4d ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 175527 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1320273 started working on this issue
Oct 12th 10:22pm
GetHuman1320273 indicated the issue is not fixed yet.
Oct 12th 10:23pm