Facebook will not promote my soap store products in CT. I have * brick and mortar stor...

GetHuman-cindysso's customer service issue with Facebook from October 2018

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The issue in GetHuman-cindysso's own words
Facebook will not promote my soap store products in CT. I have * brick and mortar stores (don't sell online) and they will not boost my ad about my CBD (hemp oil) bath products. By law, this oil is a ***% legal supplement with no THC. IN fact, it is an entirely different plant. This is ridiculous and there is no valid or legal reason why they should not allow me to boost this post. They say it is an illegal and illicit drug?! Not true. It's not immoral either - it's legal and safe. I have a minority owned very small business in CT and Facebook is preventing my company from advertising legal goods for sale. They need to be schooled on the laws of the United States. Funny though how I see dozens of scam artists from overseas selling "fake medical devices" and the like and FB seems to have no problem with it.
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Customer service issue
Reported by GetHuman-cindysso
Oct 12th, 2018 - 4d ago
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GetHuman-cindysso started working on this issue
Oct 12th 9:42pm