I have lost access to my original email account that I used to step up my facebook and...
GetHuman-jscottbe's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman-jscottbe's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
The issue in GetHuman-jscottbe's own words
I have lost access to my original email account that I used to step up my facebook and I also don't have my old phone number that was associated with the account. Please help me I'm willing to send my photo I'd or anything needed to gain access to my fb account I have tons of family pictures and all that are not replaceable
GetHuman-jscottbe did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jscottbe fixed the problem
We are waiting for GetHuman-jscottbe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.