I am not being allowed to log into my Facebook account and any other accounts linked to...

GetHuman1334318's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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GetHuman1334318's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1334318 will want to follow the link below to head to their help center. We will check on GetHuman1334318 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1334318 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1334318's own words
I am not being allowed to log into my Facebook account and any other accounts linked to my Facebook. Whenever I try to recover it, i am told that I should be receiving a text message with an access code and I never get it. I haven’t been able to long into any of my accounts linked to my Facebook for about a week and I need to for work. I would like to figure out how to log back in, if I’ve been hacked, and make sure all my privacy has been kept.
GetHuman1334318 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1334318
Oct 12th, 2018 - 4d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1334318 started working on this issue
Oct 12th 7:17pm