I have an account that someone has been using and I cannot get into mine. It's a big pr...
GetHuman-azambhat's customer service issue with Facebook from October 2018
Help with my Facebook issue
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GetHuman-azambhat's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-azambhat will want to follow the link below to head to their help center. We will check on GetHuman-azambhat later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-azambhat may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-azambhat's own words
I have an account that someone has been using and I cannot get into mine. It's a big problem that has been ongoing for years.
GetHuman-azambhat did not yet indicate what Facebook should do to make this right.
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