I can not access my facebook account with name: "Mega King". I usually use * step authe...

GetHuman1333891's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman1333891's own words
I can not access my facebook account with name: "Mega King". I usually use * step authenticator to access my account. I now have a new phone and can not access my Google authenticator account anymore , hence preventing me from accessing my Facebook account.
GetHuman1333891 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1333891
Oct 12th, 2018 - 10d ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 175279 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1333891 started working on this issue
Oct 12th 6:23pm
GetHuman1333891 indicated the issue is not fixed yet.
Oct 16th 4:38pm
GetHuman1333891 indicated the issue is not fixed yet.
Oct 16th 8:51pm