Haven’t been on for years. Need to gat back on. Forgot password, changed password. Now...
GetHuman1334062's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman1334062's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1334062's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1334062 will want to follow the link below to head to their help center. We will check on GetHuman1334062 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1334062 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1334062's own words
Haven’t been on for years. Need to gat back on. Forgot password, changed password. Now asking for photo I’d. Sent my driver license. Now says can’t veryfie my picture? What more can I do than send my license that is me? *Andrew Vitera
GetHuman1334062 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1334062 fixed the problem
We are waiting for GetHuman1334062 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.