I can’t get into my account... I’m afraid it was hacked. And I got an email from “faceb...

GetHuman1332780's customer service issue with Facebook from October 2018

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GetHuman1332780's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1332780 will want to follow the link below to head to their help center. We will check on GetHuman1332780 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1332780 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1332780's own words
I can’t get into my account... I’m afraid it was hacked. And I got an email from “facebook”... but how do I know it was really from Facebook **
GetHuman1332780 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1332780
Oct 12th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 175072 others
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GetHuman1332780 started working on this issue
Oct 12th 3:49pm