I have tried to report my problem through my Facebook profile... and it’s not fixed.**I...

GetHuman-ronmicne's customer service issue with Facebook from October 2018

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The issue in GetHuman-ronmicne's own words
I have tried to report my problem through my Facebook profile... and it’s not fixed.**I however am having a problem with someone’s name (Josephine Williams) is in my settings. She’s at the top of each notification setting. If I get in my settings and then notifications.. she’s at the top of friend requests, friend updates, activity about you and etc. I’m not friends with this person at all. I don’t even know her. She shouldn’t be in my settings. I have tried to look her up in Facebook and there’s nothing for a profile ... except posts of people with the same problem.*I want her off my Facebook settings. I don’t know if she’s a hacker or what. I have changed my password as it was suggested in the posts people has written about this person. Changing your password doesn’t make it disappear. *Please remove her off my settings. I have a mobile app and each time I get in my Facebook... I check the notifications settings and she is always on each section.
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Customer service issue
Reported by GetHuman-ronmicne
Oct 12th, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman-ronmicne started working on this issue
Oct 12th, 2018 1:30pm