I have tried to report my problem through my Facebook profile... and it’s not fixed.**I...

GetHuman-ronmicne's customer service issue with Facebook from October 2018

2 views
 | 
174900 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-ronmicne's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ronmicne's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ronmicne will want to follow the link below to head to their help center. We will check on GetHuman-ronmicne later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ronmicne may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ronmicne's own words
I have tried to report my problem through my Facebook profile... and it’s not fixed.**I however am having a problem with someone’s name (Josephine Williams) is in my settings. She’s at the top of each notification setting. If I get in my settings and then notifications.. she’s at the top of friend requests, friend updates, activity about you and etc. I’m not friends with this person at all. I don’t even know her. She shouldn’t be in my settings. I have tried to look her up in Facebook and there’s nothing for a profile ... except posts of people with the same problem.*I want her off my Facebook settings. I don’t know if she’s a hacker or what. I have changed my password as it was suggested in the posts people has written about this person. Changing your password doesn’t make it disappear. *Please remove her off my settings. I have a mobile app and each time I get in my Facebook... I check the notifications settings and she is always on each section.
GetHuman-ronmicne did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ronmicne fixed the problem
We are waiting for GetHuman-ronmicne to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-ronmicne fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-ronmicne
Oct 12th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 174900 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ronmicne started working on this issue
Oct 12th 1:30pm