Can someone at Facebook please help me! I received a "my account has been locked due to...

GetHuman1322898's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1322898's own words
Can someone at Facebook please help me! I received a "my account has been locked due to suspicious activity" type message and have tried numerous times to go through the process of getting back into my account, and when I get to the Check Commerce Posts page of the process, when I click on the button (blue box) it just shows a white circle going round and round forever. Consequently, I can't get past this section in order to get back into my account. I have tried using different browsers, deleting all the posts, some of the posts etc...Each time you log out, you then have to go back through the process, pick a new password, etc. and I have done this like a dozen times...sure wish Facebook would just unlock my account and let me log in! Is there another way to solve this problem?
Send an email to me with another way to secure my account as when I get to the Check Commerce Posts section, when I click on the blue box the white circle just keeps going around and around and I can't get past that page in order to continue the process of securing my account.
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Customer service issue
Reported by GetHuman1322898
Oct 12th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 174776 others
0 customers following this


GetHuman1322898 started working on this issue
Oct 12th, 2018 12:37am