I bought the new note * and ever since I got it I've had a problem logging onto my orig...

GetHuman-lmgray's customer service issue with Facebook from October 2018

174772 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-lmgray's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lmgray's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lmgray will want to follow the link below to head to their help center. We will check on GetHuman-lmgray later to make sure it's all set or try to help escalate.
The issue in GetHuman-lmgray's own words
I bought the new note * and ever since I got it I've had a problem logging onto my original Facebook account. I put in my email address and my original password but it logs me into a different account with a picture of me but it's not the account that has my family and friends on it. How can I be friends on this other account with me and it has my original account picture for the friend and all my information on this account? I want to recover my original account but do not know how. Can you help me out and recover my original Facebook account.
GetHuman-lmgray did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lmgray fixed the problem
We are waiting for GetHuman-lmgray to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-lmgray fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lmgray
Oct 12th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 174772 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-lmgray started working on this issue
Oct 12th, 2018 12:34am