I NEVER log into my Facebook account because, normally, I'm kept logged in. SO, now I...

GetHuman-dsetchfi's customer service issue with Facebook from October 2018

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The issue in GetHuman-dsetchfi's own words
I NEVER log into my Facebook account because, normally, I'm kept logged in. SO, now I don't remember my username NOR my password. I have to re-log in now because I have a new iPad. The account recovery process Facebook provides is, at least to me, so ambiguous as to be useless. WHY can't Facebook text the needed authentication code to me instead of emailing it?? PLEASE help me figure out how to recover my account. thanks. Gladys Setchfield
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Customer service issue
Reported by GetHuman-dsetchfi
Oct 12th, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman-dsetchfi started working on this issue
Oct 12th, 2018 12:08am