Hello, I am contacting you regarding my Facebook account, I have lost my password, my o...

GetHuman1248975's customer service issue with Facebook from October 2018

174600 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1248975's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1248975's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1248975 will want to follow the link below to head to their help center. We will check on GetHuman1248975 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1248975 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1248975's own words
Hello, I am contacting you regarding my Facebook account, I have lost my password, my old email that I have used to make the account is no longer in use and I also no linger have acces to my phone number, mu old phone number that was connected with the Facebook account. I was logged in amd I took my telephone for repairing and I was logged off directly. Will you please give me an alternative on how to recuperate my account? Waiting for your answear, thank you very much!
GetHuman1248975 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1248975 fixed the problem
We are waiting for GetHuman1248975 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1248975 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1248975
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 174600 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1248975 started working on this issue
Oct 11th, 2018 9:52pm