Hi *I created two facebook accounts under my name Ngozi Precious Howell. The first is r...

GetHuman-ncpdorro's customer service issue with Facebook from October 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ncpdorro's own words
Hi *I created two facebook accounts under my name Ngozi Precious Howell. The first is related to ******@***.com where I used a number that i share with my husband (***********)* this account requested a photo upload which I uploaded however I have not had a response. *I created a new account yesterday (**********) - *****@***.com which I linked to FB business manager. I tried to log in today and it said there was something suspicious about it* it is now asking for a photo upload. I am not sure if the previous account is causing issues with the new one.**I would like to delete the previous account (*****@***.com) and keep the new account relating to my new business. Please let me know if there is anything I need to do for this to happen. Thank you. Ngozi
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Facebook

Customer service issue
Reported by GetHuman-ncpdorro
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 174403 others
0 customers following this
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GetHuman-ncpdorro started working on this issue
Oct 11th, 2018 7:04pm

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