Yesterday a few Facebook friends had informed me that there was a post or iMessage sent...

GetHuman-ewhitema's customer service issue with Facebook from October 2018

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The issue in GetHuman-ewhitema's own words
Yesterday a few Facebook friends had informed me that there was a post or iMessage sent from my Facebook account. There was not and my account has been hacked. Although I did change the password, I am no longer able to get onto my Facebook account now. I would like to know how to recover my Facebook account. I have sent a help thing with Facebook on the Facebook page for the help center on recovering my account I have sent my identification and even the picture with the numbers on it with me in the picture and I have yet to hear back from anyone
GetHuman-ewhitema did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-ewhitema
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 174325 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-ewhitema started working on this issue
Oct 11th, 2018 6:08pm