I have an old account I haven't used in * years and the hotmail email address...

GetHuman1319837's customer service issue with Facebook from October 2018

1 view
 | 
174210 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1319837's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1319837's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1319837 will want to follow the link below to head to their help center. We will check on GetHuman1319837 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1319837 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1319837's own words
I have an old account I haven't used in * years and the hotmail email address (*****@***.com) is no longer active as that account has not been accessed in just as long. Apparently there is some kind of migration issue from when it merged with outlook. ** I have set my current facebook (*****@***.com) for permanent deletion also. I would like to delete both accounts permanently and start fresh in the future but at this time I do not desire to be on Facebook.** I tried to reset password for the hotmail account but it tells me that the account is in a reserved domain. The Mobile number registered to that account is very old I haven't had that number in years and none of my old passwords work. ** I would not like any trace of my previous accounts on Facebook. If I change my mind in the time window I will reactive my current Facebook but I am undecided as of yet. The Priority is deleting the one linked to my old hotmail account.** My oldest account is Danny Dboi Christie, and my latest account is Dan Christie. I think I cannot access my old because hotmail does not work anymore.
GetHuman1319837 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1319837 fixed the problem
We are waiting for GetHuman1319837 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1319837 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1319837
Oct 11th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 174210 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1319837 started working on this issue
Oct 11th 4:43pm