I received a notification in my Messenger that I had become friends with someone, I nev...

GetHuman-kmsutch's customer service issue with Facebook from October 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kmsutch's own words
I received a notification in my Messenger that I had become friends with someone, I never got a notification for a friend request so there is no way I accepted it. I will include a photo. Not even * minute after, I was kicked out of my Facebook account and unable to get back in. My password has been changed, I haven’t changed it. And the email that is on my account is no longer accessible so I’m not able to change it again myself.. I’m hoping there’s a way I can get back into my acount.
GetHuman-kmsutch did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kmsutch fixed the problem
We are waiting for GetHuman-kmsutch to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-kmsutch
Oct 11th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 173952 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kmsutch started working on this issue
Oct 11th 1:31pm
GetHuman-kmsutch indicated the issue is not fixed yet.
Oct 12th 2:24pm
GetHuman-kmsutch indicated the issue is not fixed yet.
Oct 12th 2:38pm
GetHuman-kmsutch indicated the issue is not fixed yet.
Oct 12th 4:13pm