So I have a Facebook account that I use regularly. I got locked out of my account becau...
GetHuman1318448's customer service issue with Facebook from October 2018
Help with my Facebook issue
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GetHuman1318448's next move: go to the Facebook help center.
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Before contacting them, items GetHuman1318448 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1318448's own words
So I have a Facebook account that I use regularly. I got locked out of my account because its saying the phone number I have is not registered to an account. This is true because it is my old number but I have been logging on with it without a problem for awhile also the number that is on my profile to recover my account is not update either .I also recently did a password change so that could be an issue that is also keeping me out of my account.I need help because I dont want to end up making a new Facebook account. I have all my pictures and memories good times and bad times almost everything. Also good friends and I just dont want my account to be unsecure and vulnerable just sitting there. I also tried to do the ID thing to recover account it doesnt work.
GetHuman1318448 did not yet indicate what Facebook should do to make this right.
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