I was trying to accept a friend request on my old account then after I excepted it, I w...
GetHuman1318276's customer service issue with Facebook from October 2018
Help with my Facebook issue
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GetHuman1318276's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1318276 will want to follow the link below to head to their help center. We will check on GetHuman1318276 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1318276 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1318276's own words
I was trying to accept a friend request on my old account then after I excepted it, I wanted to go on my main one again then it kept saying my password was wrong. So I resetted it then had the code sent to my number I put it in and it logged me into a guys account I don’t know. And I had plans for my birthday tonight and my friend can only talk to me on there. I would love to be able to get back into my account.
GetHuman1318276 did not yet indicate what Facebook should do to make this right.
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