It has been alleged that my stepdaughter has been making malicious and defamatory comm...

GetHuman1318116's customer service issue with Facebook from October 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1318116 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1318116 can let us know if they help or not.
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The issue in GetHuman1318116's own words
It has been alleged that my stepdaughter has been making malicious and defamatory comments about me for about * years (an allegation from someone who knows her well). She has mental health problems and has regularly abused us verbally and in writing.My partner of ** years who is her father has had serious health problems with kidney failure (I volunteered to train as his dialysis nurse so he could have this procedure at home) Last year he was blessed with a transplant, but the abuse didn't stop. When I asked her to stop making abusive comments to her father, she started a campaign of hate, with alleged comments on Facebook. I and my friends and family are blocked but I have been made aware of the comments. I don't have the specific days*times etc of these posts, but have her full address, email, date of birth and telephone number. Is this sufficient to get Facebook to look into this account privately and without her knowledge to see if the allegations about these posts are correct. I will then take legal advice on how to stop my stepdaughter once and for all making our lives miserable. I am ** and my partner ** and we have enough to cope with from ongoing health problems without the added stress of abuse on social media. I would be extremely grateful for any help you can give me. Many thanks. xx
GetHuman1318116 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1318116
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 173858 others
0 customers following this
Timeline
GetHuman1318116 started working on this issue
Oct 11th, 2018 11:57am

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