It has been alleged that my stepdaughter has been making malicious and defamatory comm...

GetHuman1318116's customer service issue with Facebook from October 2018

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The issue in GetHuman1318116's own words
It has been alleged that my stepdaughter has been making malicious and defamatory comments about me for about * years (an allegation from someone who knows her well). She has mental health problems and has regularly abused us verbally and in writing.My partner of ** years who is her father has had serious health problems with kidney failure (I volunteered to train as his dialysis nurse so he could have this procedure at home) Last year he was blessed with a transplant, but the abuse didn't stop. When I asked her to stop making abusive comments to her father, she started a campaign of hate, with alleged comments on Facebook. I and my friends and family are blocked but I have been made aware of the comments. I don't have the specific days*times etc of these posts, but have her full address, email, date of birth and telephone number. Is this sufficient to get Facebook to look into this account privately and without her knowledge to see if the allegations about these posts are correct. I will then take legal advice on how to stop my stepdaughter once and for all making our lives miserable. I am ** and my partner ** and we have enough to cope with from ongoing health problems without the added stress of abuse on social media. I would be extremely grateful for any help you can give me. Many thanks. xx
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Facebook

Customer service issue
Reported by GetHuman1318116
Oct 11th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 173858 others
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GetHuman1318116 started working on this issue
Oct 11th 11:57am