My name is Stephanie Reid and my account has been hacked several times. I tried to deac...
GetHuman-spwillia's customer service issue with Facebook from October 2018
2 views | 173777 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-spwillia's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-spwillia's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-spwillia will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-spwillia can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-spwillia may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-spwillia's own words
My name is Stephanie Reid and my account has been hacked several times. I tried to deactivate it but the hacker changed my password, now I can’t deactivate the account. My profile picture is a nursing picture and my two boys. My cell phone is on my account and the hacker has tried to hack into my AT&T account. They also have a lot of different scam companies calling me on my cell. One hacker was Bruce Reid. They have been others. I’m a Campbell University student and I would like for the account to be completely wiped out so no one else can hack into my account. I try putting my email address in and it keeps saying it’s incorrect. Please if you can deactivate my account completely and permanently. A friend of mine name Brandi Perkins inboxed me the other day saying her account was hacked and not to accept any requests from her. My last post was on August **nd letting everyone know I was coming off Facebook. I live in Pikeville and to confirm it’s me, I could send you a picture of my nursing badge at my job.
GetHuman-spwillia did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-spwillia fixed the problem
We are waiting for GetHuman-spwillia to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!