Team**My account got locked out recently by phishing attack and getting message "We've...

GetHuman1277733's customer service issue with Facebook from October 2018

6 views | 173772 similar | 0 following
Help with my Facebook issue
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GetHuman1277733's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1277733 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1277733 can let us know if they help or not.
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Before contacting them, items GetHuman1277733 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1277733's own words
Team**My account got locked out recently by phishing attack and getting message "We've detected suspicious activity on your Facebookk account and have temporarily located it as a security precaution" **I'm tring to reset the password using all the available * options but unable to unlock the account.*Kindly help me with unlocking my FB account.**My ID: *****@***.com**Regards*Hemalatha**Note : I'm using two mobile number ***************************@***.com******@***.com this two account was mine account ... pls rectify n clear my account to open ... really very sad please sir.*I'm doing online dress business from my account .so kindly help me I too attached my government proof . That's my account pls ****Thanks *Hemalatha J*CHENNAI*Pls contact me *********************

GetHuman1277733 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1277733
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 173772 others
0 customers following this

Timeline

GetHuman1277733 started working on this issue
Oct 11th, 2018 9:56am