I have an ad running and it is getting phenomenal click throughs. However, the page it...

GetHuman-lehibla's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-lehibla's own words
I have an ad running and it is getting phenomenal click throughs. However, the page it is linked to (Ebay item) also records views, and the views have not changed at all. There is a massive indication that the ad is sending my clients elsewhere, and I need to know what is happening. I tested the link I used, and it works. Why would Facebook say that my ad is performing so well, and the page it is linked to show zero new views? Also, why can I not get live support anywhere?
GetHuman-lehibla did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-lehibla
Oct 11th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 173639 others
0 customers following this
Items needed
Email on Account
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Timeline
GetHuman-lehibla started working on this issue
Oct 11th 6:13am
GetHuman-lehibla indicated the issue is not fixed yet.
Oct 12th 3:20pm
GetHuman-lehibla indicated the issue is not fixed yet.
Oct 12th 6:15pm