A Facebook account recently added me as a friend and started chatting with me. It is a...

GetHuman1317331's customer service issue with Facebook from October 2018

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GetHuman1317331's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1317331 will want to follow the link below to head to their help center. We will check on GetHuman1317331 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1317331's own words
A Facebook account recently added me as a friend and started chatting with me. It is a fake account and i am being blackmailed into sending money to him in another country or he will release a video i took to send to my girlfriend to all my friends and across Facebook. The account name is Kiran Patel and the profile is of a girl. That account is fake and is only using it to blackmail people into sending money. Please help.
GetHuman1317331 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1317331
Oct 11th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 173618 others
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Timeline
GetHuman1317331 started working on this issue
Oct 11th 5:43am