My Facebook account was recently was hacked by my ex-husband he has changed the passwor...

GetHuman-thishluc's customer service issue with Facebook from October 2018

4 views
 | 
173611 similar
 | 
0 following
Help with my Facebook issue
How did GetHuman-thishluc do it?
Waiting to hear how GetHuman-thishluc fixed the problem to share with other customers.
The issue in GetHuman-thishluc's own words
My Facebook account was recently was hacked by my ex-husband he has changed the passwords email addresses phone numbers to his email address for Recovery if requested go to him my Facebook name is Letitia Lucero and I just made a new Facebook account this week and that one is Tish Lucero but he happened to both of them he is messaging people from both accounts and pretending that it's me and is posting unnecessary things on both accounts I do want them both deactivated but I want to see if there's any way I can get my pictures sent to me because I have no way of getting them he has also hacked my Google account where my pictures are and I can't get them so if you can at least send me my pictures before it's deleted I would really appreciate it my phone number is ***-**** ***** and my new email address is LetitiaL*****@***.com or *****@***.com thank you
GetHuman-thishluc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-thishluc fixed the problem
We are waiting for GetHuman-thishluc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-thishluc fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-thishluc
Oct 11th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 173611 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-thishluc started working on this issue
Oct 11th 5:32am
GetHuman-thishluc indicated the issue is not fixed yet.
Oct 12th 5:35am
GetHuman-thishluc confirmed the issue is fixed. Hooray!
Oct 12th 5:36am