I used to have fb account with *****@***.com this email and i have not used my account...

GetHuman1316866's customer service issue with Facebook from October 2018

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GetHuman1316866's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1316866 will want to follow the link below to head to their help center. We will check on GetHuman1316866 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1316866 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1316866's own words
I used to have fb account with *****@***.com this email and i have not used my account for a long time so I forgot about my password, but now my friends are sending me text messages saying that someone is posting wierd things on my account and i forgot my password so I cannot do anything. Can you guys please stop the hacker. Please reply to me asap.**Just to prove that its me my phone number on fb account should be ********** but can you guys also change that tk *********** please. I do not longer stay in U.S.
GetHuman1316866 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1316866
Oct 11th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1316866 started working on this issue
Oct 11th 2:40am