I changed my Facebook password about a month or * months ago and i wrote down the passw...

GetHuman1316636's customer service issue with Facebook from October 2018

173447 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1316636's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1316636's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1316636 will want to follow the link below to head to their help center. We will check on GetHuman1316636 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1316636 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1316636's own words
I changed my Facebook password about a month or * months ago and i wrote down the password that I changed it to. Well I got logged out and now I can’t log back in and I have tried numerous variations of that password. Facebook won’t let me recover the account from the forgot password page for some reason. Facebook says there is no account affiliated with my name, email, phone number, or username (and i have even tried old emails and phone numbers just in case). It hasn’t sent me any emails letting me know someone is trying to get into my account or anything which i see concerning because i had my security set up that way. I literally just want to recover my account.
GetHuman1316636 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1316636 fixed the problem
We are waiting for GetHuman1316636 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1316636 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1316636
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 173447 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1316636 started working on this issue
Oct 11th, 2018 1:37am