I am following instructions to 'view profile as' and there is no sign of this function...

GetHuman1316613's customer service issue with Facebook from October 2018

173442 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1316613's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1316613's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1316613 will want to follow the link below to head to their help center. We will check on GetHuman1316613 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1316613 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1316613's own words
I am following instructions to 'view profile as' and there is no sign of this function key when following your instructions. I've clicked and hovered over the right bottom * dots on my cover photo and all I get is: 'timeline settings' help please, my privacy is very important, I am a psychotherapist and want to ensure my information, photos and such are not available. You seem to have eliminated the ability for me to gain access to this vital information. Another fb security breach it seems? Or, if I am wrong, please correct me.
GetHuman1316613 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1316613 fixed the problem
We are waiting for GetHuman1316613 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1316613 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1316613
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 173442 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1316613 started working on this issue
Oct 11th, 2018 1:34am