My Facebook account was compromised or hacked in someway about two months ago and I hav...

GetHuman1309609's customer service issue with Facebook from October 2018

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GetHuman1309609's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1309609 will want to follow the link below to head to their help center. We will check on GetHuman1309609 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1309609's own words
My Facebook account was compromised or hacked in someway about two months ago and I have not been able to sign back him as my user name of Charlie Glaize. When I tried to change my password and sign back on I get two or three codes sent to me by email and none of the codes work to get me back and established with my Facebook account. I’ve tried signing in with an alternate name, but it seems everything is linked to my phone number so I immediately blocked again… Can somebody please help me… ? When I was out of town trying to get back on about a month ago, someone called saying he was from Facebook and wanted to take over my computer remotely to install software, etc. to get me back with Facebook… But I did not feel comfortable having him being so invasive with my computer. If you can offer real help on getting me back on Facebook, I would appreciate it… My number is ***-***-**** … My email address is charlie *****@***.com
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Facebook

Customer service issue
Reported by GetHuman1309609
Oct 10th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1309609 started working on this issue
Oct 10th 4:07pm