Hello,**My name is Katrina Eerkes and I have an account with FB. Recently I had an acco...

GetHuman-anirtake's customer service issue with Facebook from October 2018

32 views | 172215 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-anirtake's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-anirtake's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-anirtake will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-anirtake can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-anirtake's own words
Hello,**My name is Katrina Eerkes and I have an account with FB. Recently I had an account going under the name Joan P Anderson post on the Event page for Fleetwood Mac at the Moda Center in Portland, Oregon, that they had tickets to get rid of.*After correspondence on FB messenger I am now seeing that the account has been deactivated and the text from the messages in FB messenger are no longer available to see on Joan's side. I'm getting the error message, "This message has been temporarily removed because the sender's account requires verification." **This person requested that I pay them through an Amazon gift card and I have contacted Amazon and they are investigating the person who received the gift card. **It would be helpful to be able to send them the text of the fb messenger conversation as useful details and dates. Is there a way to get the transcript sent to me in my personal email?

GetHuman-anirtake did not yet indicate what Facebook should do to make this right.

How GetHuman-anirtake fixed the problem

We are waiting for GetHuman-anirtake to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-anirtake fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-anirtake
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 172215 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-anirtake started working on this issue
Oct 10th, 2018 12:49am