I haven't accessed my Facebook account in a long time. Today I tried to login but got a...

GetHuman-juliaog's customer service issue with Facebook from October 2018

6 views | 170983 similar | 0 following
Help with my Facebook issue
GetHuman-juliaog's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-juliaog will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-juliaog can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-juliaog's own words
Log in to my account. ... I haven't accessed my Facebook account in a long time. Today I tried to login but got a message that my account had been disabled because I had violated Facebook terms. I'm guessing my account has been hacked because I never use it. The email account I used when I first signed up for Facebook no longer exists, and the login help page cannot send an email to my current email address because it can't verify my identify.
I need to be able to access my account, update my email address, and reset my password.
I need someone to help me access my account, update my email address, and reset my password.
I am not happy.
No. The Facebook "Help Center" is too convoluted and hard to follow.
How GetHuman-juliaog fixed the problem

We are waiting for GetHuman-juliaog to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-juliaog fixes it.
This email address isn't valid

Facebook

My Facebook account.
Customer service issue
Reported by GetHuman-juliaog
Oct 8th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 170983 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-juliaog started working on this issue
Oct 8th, 2018 7:03pm
GetHuman-juliaog indicated the issue is not fixed yet.
Oct 8th, 2018 7:13pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies