I haven't accessed my Facebook account in a long time. Today I tried to login but got a...
GetHuman-juliaog's customer service issue with Facebook from October 2018
6 views | 170983 similar | 0 following
Help with my Facebook issue
GetHuman-juliaog's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-juliaog will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-juliaog can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-juliaog's own words
Log in to my account. ... I haven't accessed my Facebook account in a long time. Today I tried to login but got a message that my account had been disabled because I had violated Facebook terms. I'm guessing my account has been hacked because I never use it. The email account I used when I first signed up for Facebook no longer exists, and the login help page cannot send an email to my current email address because it can't verify my identify.
I need to be able to access my account, update my email address, and reset my password.
I need someone to help me access my account, update my email address, and reset my password.
I am not happy.
No. The Facebook "Help Center" is too convoluted and hard to follow.
I have an issue with Facebook too
How GetHuman-juliaog fixed the problem
We are waiting for GetHuman-juliaog to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
GetHuman-juliaog indicated the issue is not fixed yet.
Oct 8th, 2018 7:13pm
Paying Too Much for Cable?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.