I am having trouble logging in to my facebook account on this desktop. My phone is fine...

GetHuman1284855's customer service issue with Facebook from October 2018

170813 similar
1 following
Help with my Facebook issue
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The issue in GetHuman1284855's own words
I am having trouble logging in to my facebook account on this desktop. My phone is fine but it asks me to confirm my identity one of * ways, but the friends I choose are not the friends it pulls up...these are people I do not know ( I'm friends with them but do not know them enough for them to know this is ligament)...or...when I try to confirm my birthday, it only goes down to the year **** even though in my FB acct it is ****..I then got the option to send a photo ID and I did but No Response...HELP!!!
GetHuman1284855 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1284855
Oct 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 170813 others
1 customer following this
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GetHuman1284855 started working on this issue
Oct 8th, 2018 5:10pm