So my account has * e-mails linked to it, one of the emails i dont have access to becau...

GetHuman1282840's customer service issue with Facebook from October 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1282840 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1282840 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1282840's own words
So my account has * e-mails linked to it, one of the emails i dont have access to because i was young and forgetful, and i have complete access to the other one. The problem is i got logged off my facebook account and cant remember my password, and when i try to reset the password they send the confirmation code to the email i dont have access to even though in the reset option they show my * emails to send the confirmation code to and still facebook wont send the code to my second and accessible mail. Please help at this point i just want to close my account because this is not the first time it happens, last time after a month they sent the code to the correct mail and i cant even ask for help until i log in wich is absolutely stupid from them.

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Facebook

Customer service issue
Reported by GetHuman1282840
Oct 8th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 170329 others
0 customers following this

Timeline

GetHuman1282840 started working on this issue
Oct 8th, 2018 11:56am

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