So my account has * e-mails linked to it, one of the emails i dont have access to becau...

GetHuman1282840's customer service issue with Facebook from October 2018

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The issue in GetHuman1282840's own words
So my account has * e-mails linked to it, one of the emails i dont have access to because i was young and forgetful, and i have complete access to the other one. The problem is i got logged off my facebook account and cant remember my password, and when i try to reset the password they send the confirmation code to the email i dont have access to even though in the reset option they show my * emails to send the confirmation code to and still facebook wont send the code to my second and accessible mail. Please help at this point i just want to close my account because this is not the first time it happens, last time after a month they sent the code to the correct mail and i cant even ask for help until i log in wich is absolutely stupid from them.

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Customer service issue
Reported by GetHuman1282840
Oct 8th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 170329 others
0 customers following this


GetHuman1282840 started working on this issue
Oct 8th, 2018 11:56am