Facebook Customer Service Issues

My Facebook business page was hacked, and all my information and posts were deleted as of October 5th. I received notifications from Facebook stating that the name of my page was attempted to be changed multiple times on the 5th. The hacker also requested to delete my account by impersonating me as Douglas Callaway. My Instagram and Facebook pages showcase the artists I represent. I create content on my Instagram account and share it on Facebook. The stolen posts have appeared on a new Instagram account @thestatzergreycollection, which I reported as spam for using my photos without permission. I am requesting the restoration of my Facebook Business page and the closure of the hacker's account. I have been advised to file a police report regarding this incident. Thank you, Sandy Brusso

I believe my account has been compromised. I called the number found on Google and spoke with a woman who claimed to be from a cybersecurity department. She offered plans for $[redacted] for one year, $[redacted] for 3 years, and $[redacted] for life. I opted for the $[redacted] plan and provided my debit card number. Since I couldn't take a picture of a check due to my locked account, they asked for my routing and account numbers. They promised a technician would call back, which hasn't happened. I fear I may have given my details to a fraudulent person. I'm worried about the financial risk involved and need urgent assistance. My bank is closed until Tuesday, leaving me anxious. Kindly contact me on my landline at [redacted]. Your help is greatly appreciated as I navigate this unsettling situation.

I am concerned about the ads on Facebook, particularly one from a company called "Dream Store" which I suspect is fraudulent. I placed an order for an "Assassin Creed Jogging" two months ago for Rs.[redacted], paid via net banking to this company after seeing their ad on Facebook. However, I have yet to receive the product despite two complaints made in the last two months. The company keeps insisting it's in transit, but it has not arrived. My faith in Facebook has been shaken as I trusted them when placing the order. I urge Facebook to address this issue promptly to restore my trust. I seek a genuine resolution, either receiving the product promptly or a refund. Thank you for your attention to this matter.

Hello, Recently, I updated my phone, causing my Facebook account to log out. I attempted to log back in with one of two passwords I usually use, but they didn't work. Those are the only passwords I rely on for most of my accounts. It's crucial for me to regain access as I need to communicate with my family and friends. To assist with the recovery process, my phone number is [redacted], and the email associated with my account is stant21992[at]yahoo.com, which I created over a decade ago. When I try to access it on Yahoo's website, it no longer accepts the email, which I find odd. Unfortunately, I can't use that email to reset my password. My account name is Teddy Tella, and the profile picture shows me in front of the leaning tower in Italy. Any help with this would be greatly appreciated.

Someone named Jen Lieberman has control of my Facebook account. My name is Jessica Indri-Tietjen. It seems she might be using my phone number on her account. Ever since I logged into Facebook using a similar password to other accounts, my other accounts have been hacked. Kindly contact me at [redacted] I am having trouble changing the password for some reason. I am considering deleting the account due to my strong feelings towards Mark Zuckerberg, his greed, hunger for power, and evasive behavior. He embodies what I believe is wrong in politics and the corridors of power.

Subject: Urgent Review Required: Unjust Deactivation of a Peaceful Facebook Account Dear CEO of Facebook, I am reaching out to address a concerning issue that needs your prompt attention. Mr. Vo An Don, a resident of Vietnam, is an individual who has been utilizing Facebook under the name Đôn An Võ. He has been outspoken in his peaceful advocacy against the human rights infringements carried out by the Communist government of Vietnam. Recently, Mr. Vo shared a distressing piece of news about the tragic beating to death of an innocent individual by five Vietnamese security agents in Ninh Thuan. However, his account was abruptly deactivated by certain Vietnamese administrators on September 19, [redacted], with no prior notice or explanation provided. Despite Mr. Vo's attempts to seek clarification on this matter, his inquiries have been met with silence. It is important to emphasize that Mr. Vo's post was purely informative and did not in any way incite violence or breach any regulations set forth by Facebook or the laws of Vietnam. It is essential to ensure that individuals like Mr. Vo are not unfairly silenced due to the biases of certain staff members based in Vietnam, who may hold differing political views. As the Chairman of the Board of Representatives of the Vietnamese Americans Community of the USA, I am urging you to thoroughly investigate this incident and reinstate Mr. Vo's Facebook account without delay. Additionally, I kindly request that measures be taken to prevent similar unjust actions from reoccurring in the future. Thank you for your attention to this urgent matter. Sincerely, Michael Do

Dear Gentlemen at Facebook Administration, I am facing an issue with my Facebook account where it indicates that my account has been disabled by an administrator. I kindly request to know the reason for its disablement and to inquire when I may regain access. Your assistance in resolving this matter would be greatly appreciated. Thank you in advance for any forthcoming response. Best regards, Ali Hussein Phone: [redacted]6 Email: [redacted] Dear Sirs, I am writing to address the disabling of my Facebook account under the name Ali Hussein. I have attached my personal details, including my date of birth, full name Hussein Ali Nasr, and supporting documentation such as personal photos, birthdate, and legal identification. I strongly feel the current situation is unjust and request that my account be reinstated. I adhere to all Facebook policies and guidelines and am prepared to explain or defend myself against any unfounded allegations. Thank you for your attention and consideration. Sincerely, Hussein Ali Phone: [redacted]6 Email: [redacted]

I am experiencing difficulties accessing my disabled Facebook account even after receiving the recovery code sent by FB. Following FB's instructions, I changed my email address to goneagain2 at gmail, and now I am being notified that this email is not associated with a disabled account. My previous email was fuzzymmm at earthlink. Despite confirming my identity through trusted friends and submitting the codes provided to them, the system prompts me with a message stating that if further confirmation is required, FB will reach out. When trying to upload documents for verification, I encounter a processing issue that is currently being addressed by FB. My account has been inaccessible for over four weeks, hindering my ability to manage my business page and losing out on promotional opportunities. The professional contacts I have established on FB are crucial to me. For my safety due to stalking incidents, I use the nickname MiMo MoMi on FB. I would appreciate a solution where FB can verify my birth name without disclosing it publicly on my profile for enhanced security. I initially used my birth name from [redacted] until switching to my nickname two years ago when the stalking began, aiming to avoid being easily found online. I kindly request the reopening of my FB account as I have been a trouble-free user since its inception. Thank you. Michele Monseau

I need assistance urgently. This morning, I reported a fake profile, and shortly after, my password started to be reset or changed repeatedly. This situation is getting out of hand, and I urgently need to regain access to my account. I have received at least six emails notifying me of these password changes, and it's becoming concerning. I fear that someone may be attempting to take over or delete my account entirely. It's disheartening to think that a stranger might have more access to my account than I do as the rightful owner. I am unable to fathom how this breach of security has occurred, and I am growing increasingly anxious about the personal information stored in my account. Please assist me in resetting the security measures because I have tried multiple times to secure my own account. The longer this issue persists, the more vulnerable I become to potential threats. Thank you for your prompt attention to this matter.

Dear Sirs / Facebook Support, Greetings... I am encountering an issue with my Facebook account where upon logging in, it indicates that my account has been disabled by an administrator. I am seeking clarification on why this action was taken and when I can expect the account to be reinstated. Your assistance in resolving this matter would be greatly appreciated. Thank you in advance for any insight you can provide. Submitted by Sayyid Ali Hussein Ali Nasr from Giza, Egypt. My Facebook account is under the name Ali Hussain / Phone [redacted]6. Account has been disabled. Previous name: Imaagination Nasr Request: Kindly reactivate my disabled account promptly. I have provided my details as follows: Date of birth: 9/10/[redacted] Full Name: Hussein Ali Nasr Attached documents: - Personal photos - Date of Birth - Real Name These documents include information from my national ID card and a valid passport. I am feeling unjustly treated by the account suspension, and I adhere to Facebook's guidelines. Please grant me the opportunity to defend against any baseless complaints. With respect and warm regards, Submitted by Hussein Ali [redacted]6 Account / Ali Hussein [redacted]6 Disabled Previous name: Imaagination Nasr

Dear Sirs at Facebook Administration, I am encountering an issue with my Facebook account. When attempting to log in, it informs me that my account has been disabled by an administrator. I am seeking clarification on the reason for this disabling and when I will be able to regain access. Your assistance in resolving this matter would be greatly appreciated. Thank you in advance for your response. Regards, Ali Hussein Giza, Egypt Previous name: Imagination Nasr Email: Alihoussain-56@redacted Phone: [redacted]6 Requesting the reactivation of my disabled account, I have provided my personal information, including: - Date of Birth: 9/10/[redacted] - Full Name: Hussein Ali Nasr - Copies of my identity card, national ID card, and passport I am eager to address any allegations and defend my position. Thank you for your attention to this matter. Warm regards, Hussein Ali [redacted]6 Account: Ali Hussein [redacted]6 Disabled Previous name: Imagination Nasr

I am experiencing frequent lockouts from my Facebook account, requiring me to upload a photo of myself multiple times every month. Despite having provided my mobile number and email address, Facebook does not attempt to contact me through either method when locking me out. This process is frustrating and time-consuming, especially considering a simple text message or email would suffice. The account is solely for backing up my Final Fantasy Brave Exvius data, but being locked out of Facebook also blocks my access to the game. I am growing increasingly annoyed with Facebook's arbitrary locks and have contacted Gumi's customer support regarding this without any resolution. I am seeking assistance to understand why this is happening and to prevent future account lockouts. Is there a setting on my account to prevent Facebook from automatically blocking me? Any help in resolving this issue would be greatly appreciated.

I am unable to log in to my Facebook account. I have tried receiving codes, going through contacts, and following all the suggested steps to regain access, but nothing has worked for the past 3 months. My friends and family have informed me of unusual activity on my account, which I have denied as I cannot log in. Despite updating my phone number and email, I still cannot access my account. I have previously reported a possible hacking incident to Facebook and found two linked phone numbers in my settings that were controlling my account. After requesting their removal, I have been completely locked out of my account. I am confused and frustrated by this situation.

Dear Facebook Administration, I am reaching out because I am experiencing an issue with my Facebook account. When I try to log in, I receive a message stating that my account has been disabled by an administrator. I am unsure why this action was taken and would appreciate clarification on the matter. I am eager to regain access to my account and would be grateful for any assistance you can provide. Thank you in advance for your attention to this matter. Best regards, Ali Hussein from Giza, Egypt Facebook account: Ali Hussain Phone: [redacted] (Note: Personal information such as date of birth and full name have been sent to Facebook for verification purposes along with personal photos and official identification documents. I am committed to adhering to Facebook's policies and would like the opportunity to address any issues that may have led to the disablement of my account. Thank you for your understanding and consideration. Sincerely, Hussein Ali [redacted] [redacted]

I'm having trouble accessing my Facebook account. I can only log in through Google, my password is not working, and the recovery options are saying there have been too many attempts when I haven't even tried once. I noticed another account with my phone number and name but a different email that is not mine. Could you please assist me in deleting that account and helping me recover mine? My name is Melissa, and my email is [redacted] I have a profile picture with me in a blue sweater and long brown hair. I appreciate your help in resetting my password and securing my account.

I recently changed my password and unfortunately forgot it. I also cannot remember my email account password to recover it via email. Although I am logged into the Facebook app and have my phone number set up, I am unable to change the password as it requires the current one I forgot. The phone codes provided do not work for me. I attempted to recover my email, but Google has not responded for months, despite having the correct recovery email and phone number. Google just acknowledges my request and states they will reply in 3-5 days, which never occurs. Consequently, I am at risk of losing access to the email associated with my Facebook account if I accidentally log out of the app or change my phone. I have exhausted all my options and have tried reaching out to both Facebook and Google multiple times this year. Any assistance would be greatly appreciated.

Dear Sirs at Facebook Administration, I am writing with a concern regarding my Facebook account. When attempting to log in, I received a message stating that my account has been disabled by an administrator. I would appreciate it if you could provide clarification on the reason for this action and advise me on when I can expect to regain access to my account. Your assistance in this matter would be greatly appreciated. Thank you for your attention and any response you can offer. Sincerely, Ali Hussein from Giza, Egypt Name on Account: Ali Hussain Phone Number: [redacted] Previous Name: Imaagination Nasr Request: Please reinstate my disabled Facebook account. I have included the following information for verification purposes: Date of Birth: 9/10/[redacted] Full Name: Hussein Ali Nasr Attached documents: - Personal photos - Date of Birth - Legal name from ID card and passport I feel unfairly treated by the account suspension and assure you that I adhere to Facebook's guidelines and regulations. I kindly ask for the opportunity to address any complaints made against me. Thank you for your consideration. Best regards, Hussein Ali Phone: [redacted] Email: [redacted] / [redacted]

Hello, I am experiencing an issue with my Facebook account. When trying to log in, a message appears saying my account has been disabled by an administrator. I am unsure why this has occurred and would appreciate any assistance in resolving this matter. My account name is Ali Hussain, and I reside in Giza, Egypt. The previous name associated with the account was "Imaagination Nasr." I kindly request for my disabled account to be reactivated. I have provided my details, including my date of birth (9/10/[redacted]) and my full name, Hussein Ali Nasr. I have also attached personal photos, my ID card, and passport for verification. I value fairness and compliance with Facebook's guidelines. I seek the opportunity to address any issues that may have led to this account disablement. Your prompt attention to this matter is greatly appreciated. Thank you for your assistance. Sincerely, Hussein Ali Phone: [redacted] Email: [redacted] / [redacted]

After my phone was factory restored, re-logging into Facebook required manual entry of my login details. I had forgotten my password and attempted my old passwords before trying a new one. After three failed attempts, Facebook prompted me to change my password. I received a verification code via email and successfully changed my password. Now, Facebook wants to enable 2-step authentication through SMS, which I never authorized. I am unable to receive SMS codes and do not want to provide my phone number. Facebook's options are to provide a government ID or send a picture with a generated number, which I have done twice without a response. I prefer using email for verification and do not wish to use 2-step authentication.

After resetting my phone, I encountered an issue with my Facebook account when restoring it. The linked page Perla Art seems to be missing, and despite my efforts, I am unable to reconnect it. Several months ago, I successfully deleted Perls & Gumboots and replaced it with Perla Art. Previously, I could post from Instagram to Facebook as Perla Art. Although I updated the default on Instagram to Perla Art, posts are still going to my personal page. I require assistance with: 1. Removing Perls & Gumboots. 2. Reinstating Perla Art as my work page. 3. Ideally, restoring all settings from a recent backup before the reset last week. I am frustrated that the reset affected my Facebook and Instagram settings on all devices. Any help resolving this issue would be greatly appreciated. Thank you, Perla G.