I am trying to reset my Facebook password as I have forgotten it. Facebook is sending r...

GetHuman1276614's customer service issue with Facebook from October 2018

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The issue in GetHuman1276614's own words
I am trying to reset my Facebook password as I have forgotten it. Facebook is sending reset codes to my email address but they are not coming through to the junk or inbox. I habe tried everything but as I have more than one Facebook account attached to my mobile number this is not helping either. I have had this account for approx ** years. The Facebook account is signed up to the email address *****@***.com. I need to gain access to my account & would like to know how?
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Facebook

Customer service issue
Reported by GetHuman1276614
Oct 6th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 4 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1276614 started working on this issue
Oct 6th 11:30pm