I recieved a new phone number ********** my old one was ********** since the change it...

GetHuman1263287's customer service issue with Facebook from October 2018

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GetHuman1263287's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1263287 will want to follow the link below to head to their help center. We will check on GetHuman1263287 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1263287's own words
I recieved a new phone number ********** my old one was ********** since the change it wont let me log into my account but it logs me into the person who had the number before me account they everytime i try logging into my account through another browser it wont let me it sends a code to my old phone number please help me with this issue
GetHuman1263287 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1263287
Oct 4th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 165504 others
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Timeline
GetHuman1263287 started working on this issue
Oct 4th, 2018 5:38pm