Still not working. Still waiting to hear from anyone. Still just waiting

GetHuman-mickida's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-mickida's own words
Log on ... Stopped working. I have shut the phone off and restarted. I took Facebook off and reinstalled. Won’t get new feeds, updates, not seeing anything. Frustrating. Do I start with a new account or can this be fixed somehow
I wasn’t getting any answers. And no type of contact with anyone.
Someone telling me suggestions to try that I haven’t already tried
I’ve been a customer for a few years. I enjoyed seeing updates of the grandkids
I don’t know what to try that I haven’t already tried
I have an issue with Facebook too
How GetHuman-mickida fixed the problem
We are waiting for GetHuman-mickida to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
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Facebook
Customer service issue
Reported by GetHuman-mickida
Oct 10th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 173401 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mickida started working on this issue
Oct 10th 10:02pm
GetHuman-mickida indicated the issue is not fixed yet.
Oct 11th 11:22pm
GetHuman-mickida indicated the issue is not fixed yet.
Oct 11th 11:27pm
GetHuman-mickida indicated the issue is not fixed yet.
Oct 11th 11:28pm