Facebook told me my session had expired and logged me out. I forgot my password and Fac...

GetHuman1232276's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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The issue in GetHuman1232276's own words
Facebook told me my session had expired and logged me out. I forgot my password and Facebook wouldn't recognize any of my emails or phone numbers. Then I punched in my email to try another way and it started a new profile for me. How do u get back to my old profile. I don't want to lose everything
GetHuman1232276 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1232276
Sep 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 14 customers so far
Similar issue to 158792 others
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Timeline
GetHuman1232276 started working on this issue
Sep 29th, 2018 2:42pm