For someone odd reason , I was logged out my Facebook account this Morning , as I am ex...

GetHuman-nikiaoct's customer service issue with Facebook from September 2018

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The issue in GetHuman-nikiaoct's own words
For someone odd reason , I was logged out my Facebook account this Morning , as I am expecting that has something to do with Facebook because my whole entire household was logged out from their phones too . I can not remember my fbook password as I haven’t had to use it in almost a year and some because I always made sure I was logged into my phone . You guys maybe was the cause of me being logged out today . Now I am unable to get back in . The android phone I use to use the email for my fbook I have no access to that anymore , it’s android , apple has asked me to make a different email . I can use my phone number but it is still inquiring about my email , why can’t you guys just send a code to my phone number on file so I can get into my fbook account and reset the password using my phone number , why only email is the only option ? Please help me get back into my fbook account ..... the email I don’t have access too anymore is E*****@***.com and the phone number is ********** . I can verify my identity using ID card or my passport . Please I beg

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Facebook

Customer service issue
Reported by GetHuman-nikiaoct
Sep 28th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 157467 others
0 customers following this

Timeline

GetHuman-nikiaoct started working on this issue
Sep 28th, 2018 8:49pm