I thought my Facebook was hacked so I tried changing my password. I can't remember my p...

GetHuman-debiann's customer service issue with Facebook from September 2018

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GetHuman-debiann's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-debiann will want to follow the link below to head to their help center. We will check on GetHuman-debiann later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-debiann may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-debiann's own words
I thought my Facebook was hacked so I tried changing my password. I can't remember my password and now it keeps sending me codes that do not work. I am unable to get into my Facebook. It won't even let me change password.
GetHuman-debiann did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-debiann
Sep 28th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
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GetHuman-debiann started working on this issue
Sep 28th, 2018 8:16pm