When I login into my account, it then tells me I need to put in a generator code. I nev...

GetHuman-sjboot's customer service issue with Facebook from September 2018

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The issue in GetHuman-sjboot's own words
When I login into my account, it then tells me I need to put in a generator code. I never signed up for authentication codes or generator codes. Plus at this current time I do not have the phone number that oy keeps saying it's sending my generator codes to. I have the same email tho. Could you please send me my generator codes to my email address so I can get back into my FB and change this setting. My email is *****@***.com, which is also on my FB account. Thank you for your time and effort.
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Customer service issue
Reported by GetHuman-sjboot
Sep 28th, 2018 - 20d ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sjboot started working on this issue
Sep 28th 1:11pm