Last night someone sent out a video in my name. This morning I can’t get into my accoun...

GetHuman-sewsu's customer service issue with Facebook from September 2018

2 views
 | 
156410 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-sewsu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sewsu's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sewsu will want to follow the link below to head to their help center. We will check on GetHuman-sewsu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sewsu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sewsu's own words
Last night someone sent out a video in my name. This morning I can’t get into my account I have sent in the required government photo and I still can’t get in. I am not being texted the code I need. help!!!!
GetHuman-sewsu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-sewsu fixed the problem
We are waiting for GetHuman-sewsu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-sewsu fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-sewsu
Sep 28th, 2018 - 25d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 156410 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sewsu started working on this issue
Sep 28th 12:49pm