I have been unexpectedly locked out of my account and cannot use my email or phone numb...

GetHuman1222099's customer service issue with Facebook from September 2018

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Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman1222099 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1222099's own words
I have been unexpectedly locked out of my account and cannot use my email or phone number to get back in. Others can see my account, but I am unable to enter is and am told the page is broken.
GetHuman1222099 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1222099
Sep 28th, 2018 - 17d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 156280 others
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Timeline
GetHuman1222099 started working on this issue
Sep 28th 11:53am