My account got hacked and I can not recover it because it is asking for a code, which i...

GetHuman1222068's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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GetHuman1222068's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1222068 will want to follow the link below to head to their help center. We will check on GetHuman1222068 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1222068 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1222068's own words
My account got hacked and I can not recover it because it is asking for a code, which is sent to my phone.*I do not have a mobile phone number, or mobile phone service.*What other ways I can recover the account?*It is asking for government id but still code is required. Thank you!
GetHuman1222068 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1222068
Sep 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1222068 started working on this issue
Sep 28th 11:42am