Someone hacked into my account and I don’t have access. I believe they have been postin...
GetHuman-naomieyu's customer service issue with Facebook from September 2018
Help with my Facebook issue
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GetHuman-naomieyu's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-naomieyu will want to follow the link below to head to their help center. We will check on GetHuman-naomieyu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-naomieyu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-naomieyu's own words
Someone hacked into my account and I don’t have access. I believe they have been posting on my behalf without my knowledge.
GetHuman-naomieyu did not yet indicate what Facebook should do to make this right.
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