Hello,**Trying to log into account from phone app and website. Unable to. Have tried pr...

GetHuman1221906's customer service issue with Facebook from September 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1221906's own words
Hello,**Trying to log into account from phone app and website. Unable to. Have tried providing mobile phone and email to account says, “there is no account with this name” cannot get new password
GetHuman1221906 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1221906
Sep 28th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 156147 others
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GetHuman1221906 started working on this issue
Sep 28th 10:27am