Hello! I have difficulties logging into my account. I forgot my account’s password and...

GetHuman1221879's customer service issue with Facebook from September 2018

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GetHuman1221879's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1221879 will want to follow the link below to head to their help center. We will check on GetHuman1221879 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1221879 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1221879's own words
Hello! I have difficulties logging into my account. I forgot my account’s password and i accessed the ‘help’ section and they told me they would send a code on my * number, but the number( that my account is logged into ) was disabled a long time ago. I’ve tried the suggestions that were given, searching my account from my friends’ facebooks and they won’t find my page. I am logged on my e-mail on my device, but i do not know the password either. I cannot access the number my account is logged into, i called the clients service, but hey cannot do anything. My account is https**:m.facebook.com*alexandra.sorina.***, my * number is ************ and my e-mail is *****@***.com. Please help me recover my account because nothing i’ve tried works. Thank you for the patience.
GetHuman1221879 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1221879
Sep 28th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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Timeline
GetHuman1221879 started working on this issue
Sep 28th 10:15am