My name is Dianne Murray and I have a Facebook account I am unable to access with my pr...
GetHuman1221845's customer service issue with Facebook from September 2018
Help with my Facebook issue
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GetHuman1221845's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1221845 will want to follow the link below to head to their help center. We will check on GetHuman1221845 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1221845's own words
My name is Dianne Murray and I have a Facebook account I am unable to access with my profile and a whole history of messages and memories. There appears to be a new Facebook account set up in my name which I do not need or want. I can log on to Messenger and receive messages but I can’t get back on to my account profile. Please could you help and advise how to fix this problem without me losing my history. Thank you.
GetHuman1221845 did not yet indicate what Facebook should do to make this right.
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